1.1. The following text is the Agreement between the online store, hereinafter referred to as “the Seller”, and the user of the online store services, regardless of status (individual, legal entity, individual entrepreneur), hereinafter referred to as “the Buyer”.

1.2. This Agreement defines the conditions for the purchase of marketing reports, hereinafter referred to as “the Goods”, by the Buyer through the Seller’s online store.

1.3. The Agreement is public under Art. 633 and Art. 641 of the Civil Code of Ukraine and is equivalent to “oral agreement” and has the required legal force.

1.4. In accordance with Art. 642 of the Civil Code of Ukraine by full and unconditional acceptance of the terms of this offer agreement, which confirms the conclusion of the Agreement on the proposed conditions, the fact that the Buyer has paid the cost of the goods ordered on the online store website (or by other means).

1.5. In this offer, unless the context requires otherwise, the following terms have the following meanings:

“Online Store” – the Seller’s website, created for entering into Retail and Wholesale Contracts, after the Buyer has familiarized himself/herself with Goods proposed by the Seller on the photographs by remote means.

“Seller” is an organization, regardless of its legal form, and / or an individual entrepreneur, who sells goods.

“Product” – products offered for sale, and posted on

“Buyer” – an individual and / or legal entity that carries out an order on the website

“Recipient” – an individual and / or a legal person, determined by the Buyer, who must receive the ordered Goods.

“Accept” – the full and unconditional acceptance of the terms of the Agreement by the Buyer.

“Order” – individual items from the Goods assortment list specified by the Buyer when making an order on the site.


2.1. The Seller sells and delivers the Goods according to the current price list published on website, and the Buyer pays and accepts the Goods according to the terms of this Agreement.


3.1. The order formation.

3.1.1. Orders are accepted through the website during the Seller’s working hours.

3.1.2. If the order has been fully completed and paid by the Buyer, the Seller is obliged to send the marketing report during 3 days on the email of Buyer stated in the Order.

3.1.3. When placing an order, the Buyer has to specify the data of the Recipient as accurately as possible. Incorrect information provided by the Buyer may interfere with the order execution at the specified time. In this case, delivery is postponed until the Recipient’s correct data is specified, but no more than 12 hours from the moment of the order payment by the Buyer.

3.2. Order payment.

3.2.1. The order payment means the Buyer’s consent to enter into this Agreement with the Seller.

3.2.2. The Buyer pays the cost of the order under the Agreement, by transferring money to the Seller’s the account. The date of payment is the day of funds receipt to the Seller’s account.

3.2.3. Prices for any Goods positions listed on website are valid at the time of the order.

3.2.4. The Buyer has the right to confirm or cancel the order until it is paid.

3.2.5. Orders are accepted for execution only after the receipt of funds at the Seller’s account.

3.2.6. The Buyer will receive a message about the payment of the order to the email address that was specified when placing the order.


4.1. The order is considered completed at the time of its transfer to the Recipient / the Buyer and / or his/her authorized representatives on email stated in the Order.

4.2. The agreement between the Seller and the Buyer is valid from the moment of its conclusion until the delivery of the order to the Recipient / the Buyer or his/her authorized representatives.


5.1. The Seller creates an order in accordance with the requirements of the Buyer.

5.2. If the appearance of the goods differs from the image on the Seller’s website, this can not be a defect or a reason for a refund or order replacement.

5.3. All informational materials presented on the website are for reference only and cannot fully convey accurate information about certain properties and characteristics of the product. In case of any questions from the Buyer regarding the properties and characteristics of the Goods, before placing an order, he should contact the administrator of the online store for advice by phone, or send a request to the site using the usual ordering procedure.


6.1. According to the rules of the company, marketing reports and other goods cannot be returned and exchanged.

6.3. The Buyer has the right to issue a letter with the complaint using the feedback form on the website or by e-mail:, indicating the reason and providing the appropriate description and confirming photos.

6.4. The rules for filing a complaint are indicated on the Seller’s website in the “Claims” section.

6.5. In case of refusal of the gift by the Recipient during the preliminary call, the Buyer can receive the paid funds for the given order.

6.6. In other cases, the Seller considers complaints within 3 working days from the date of its receipt, the Seller shall report the results of the consideration of the complaint in electronic form.

6.9. If, due to the fault of the Seller, the order was not delivered on the specified day by the Buyer or the Recipient, the Buyer has the right to demand compensation, the amount of which cannot exceed the amount of the order.


7.1. Acceptance of the Offer by the Buyer is confirmation of the conclusion of the Contract on the terms of the Offer.

7.2. The Contract enters into force from the moment the Buyer pays for the order and is valid until the Seller fulfills its obligations under this Contract.

7.3. The Seller has the right to make changes to the text of this Agreement at its discretion at any time and without prior notice to the Buyer. The current (valid) version of the Agreement is always available on the website.

7.4. The Buyer agrees and acknowledges that the introduction of changes to the Offer entails the introduction of these changes to the Contract already in force between the Buyer and the Seller, and these changes to the Contract take effect with such changes in the Offer.


8.1. The Seller guarantees the confidentiality of information that the Buyer indicates during registration or when placing an order.

8.2. The Seller guarantees that personal data will not be used for personal gain, on third-party resources or for the distribution of spam.

8.3. When placing an order, the Buyer agrees to the processing of his personal data that is stored in the Seller’s database solely for identification of the Buyer / Recipient with repeated orders and for their correct execution. If the Buyer refuses, the Seller will not be able to place the order accordingly.


10.1. The Seller bears all risks associated with loss or damage to the goods until it is transferred to the Buyer.

10.2. The Seller has the right to transfer his/her rights and obligations to fulfill orders to third parties, not relieved from liability.

10.4. The Seller is not responsible for the improper use or storage of goods by the Buyer ordered on the website

10.5. The liability of the Parties in other cases is determined in accordance with the legislation of Ukraine.

10.6. The parties agree that any disputes that could not be resolved through negotiations are resolved in accordance with the current legislation of Ukraine.